Shipping Policy
At neocart.site, we specialize in AI-generated digital novels, delivered entirely online. We do not sell or ship any physical products.
This Shipping Policy is here to maintain transparency and meet the compliance requirements of our users and payment processors.
🚚 No Physical Shipping
All purchases on Neocart.site are for digital content only, including:
- Full AI-generated novels
- One-time purchases with instant digital access
We do not ship physical items. You will not receive any physical packages via courier, mail, or delivery services.
⚡ Digital Delivery
- Instant Access: Once your payment is processed, you’ll receive immediate access to the full novel you purchased.
- Delivery Time: In most cases, digital access is granted instantly. Please allow up to 10 minutes in rare cases due to payment gateway delays.
- Confirmation: A confirmation email or in-app notification will be sent after your purchase is completed.
🛠 Troubleshooting Access Issues
If you’ve completed a purchase but can’t access your novel:
- Refresh the page or log out and back in.
- Verify your transaction was successful in your account history.
- Contact us at [email protected] with your payment ID or the email used during purchase.
We aim to resolve any issues within 24–48 hours.
🌍 Global Availability
Our digital content is available worldwide, except where restricted by local regulations or platform limitations. We do not restrict content access based on region unless required by law.
📌 Summary
- No physical shipping — all products are digital.
- Full novel access is granted immediately after purchase.
- Need help? Contact [email protected] for fast assistance.
Thank you for choosing Neocart.site. Enjoy your AI-generated reading experience!